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WebNova360 for Porto
Norte · Portugal
Built for hospitality groups, wine tourism, and northern SMEs that sell in Portuguese and English.
Keep Porto season peaks from flooding your inbox
Local focus
Porto · Norte · Portugal
Monthly or once
Monthly support or one-off project
GDPR
Official Business API · GDPR-ready
Local market
Porto-specific pain points
Porto’s hospitality and wine-tourism operators live on seasonal spikes: weekend enquiries in two languages, staff that rotates, and a CRM that only gets updated when someone remembers.
Guest messaging jumps between Booking.com, Instagram DMs, and WhatsApp. Without a single lead record, front desk and sales argue about who answered first.
Northern manufacturing and service SMEs next door need the same discipline: one pipeline, clear owners, and reminders that respect Europe/Lisbon time.
Who we are
We run Nakura, Pedro, and Zorena — and build the same kind of systems for you.
Open the links: these are live products we run every day. Your website and automation come from the same small team.
What Pedro does on WhatsApp
In Porto, you ask for a meeting. Pedro collects details and times — you confirm the slot.
From first message to confirmed call
Pedro asks what you need and when you're free — built for how Porto teams sell. He sends a summary to Dominik. Nothing is booked until you confirm a firm time.
You ask for a call on WhatsApp.
Message in
You write on WhatsApp
Questions
Pedro asks what you need
Times
Pedro notes when you're free
Confirm
You confirm the time
How we work together
Monthly ongoing support, or a one-off project. We agree what to build on a short intro call.
Walk us through the messages, spreadsheets, or apps that eat your time.
You get something that works in your real tools — not a demo.
Use it with your team. Tell us what to change.
New automations as your business grows.
How we work with Porto teams
Delivery is remote across Portugal. For kickoffs or training with hotel or winery staff in Porto or Gaia, we schedule on-site or video sessions around your peak days — not during Saturday check-in chaos.
Reach us at [email protected] · +351 963 504 092 — the same contacts for Porto, Gaia, and the rest of Portugal.
What we build for you
Connect WhatsApp, CRM, and calendar. Websites and chatbots for the work you do every day.
Connect your tools
We connect inbound channels to your CRM with fields for property, language, and stay dates — then route to the right person on shift.
WhatsApp chatbots
Answer opening hours, prices, and simple bookings. Hand off to a person when it's complicated.
Websites that bring enquiries
Calendar handoff stays human: the automation proposes times; you confirm. That keeps trust with guests who expect a real Porto team, not a bot that books itself.
Figure out what to fix first
We look at how your team works today, name the bottlenecks, and agree what to build before we write code.
Our product · nakura.ai
Need a website this week?
Describe your business in a sentence. Nakura generates the pages. You edit the text and publish — no developer project.
- Describe your business
- Nakura generates the pages
- You publish
Straight answers before the call
Can you integrate with hotel channel tools?
We start from your CRM and messaging stack. If a PMS or channel manager exposes APIs or webhooks, we use them; otherwise we automate the handoff layer your team already controls.
Do you only work with hospitality in Porto?
Hospitality is the loudest local pattern, but northern B2B service firms with the same inbox chaos are a fit too.
Will guests get auto-replies in English and Portuguese?
You can set language-aware acknowledgement messages. Booking confirmation stays a human step so guests know a person owns the stay.
20-minute intro call
Tell us what's eating your time. We'll reply by email with a slot.
WebNova360 is based in Portugal (Lisbon metro) and serves teams across the EU.